This can be a sync issue, you can probably fix it byġ)Going to your LastPass Icon > More Options > Advanced > Refresh Sites for forcing a sync to your account.Ģ) clearing your local cache (LastPass Icon > More Options > Advanced > Clear Local Cache)ģ)Log off and re-log or revert your account to its previous state. Hence am I trying my luck at this support forum.ĭoes anyone know if I can restore my vault to for example the one of last weekend myself? LastPass support should look into this, but they didn't respond to my support ticket for last 48 hours as premium user. I can only guess what happened, perhaps corruption during the re-encrypting after I changed my password by Lastpass. This is a major issue since access to a 200+ sites are in this vault. All my devices have the same issue, also at. My vault isn't empty, there is only a lot of information missing. After the change I did observe that all credentials are empty (only the URL are there, username and password fields and notes are empty). Then you can import your data into a new or existing Dashlane account whenever you want.I have changed my master password 2,5 days ago. You can export a DASH file to securely store any data you've saved in Dashlane-including logins, payment types, and Secure Notes. How to turn on and request admin-assisted recovery for Starter, Team, and Business plansįor admins: Manage admin-assisted recovery To use admin-assisted recovery, you have to turn it on or activate it when prompted before you forget your Master Password. With admin-assisted recovery, you can make a request to your admin and, after approval, reset your Master Password without sharing or losing any personal data.
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